Quality isn't a promise. It's a method.
An Integrated Management System that combines clinical quality, patient safety, data protection, environmental responsibility, and organizational governance. Verifiable, measurable, and continuously improving.
This is how we work every day, in every center, on every sample, and in every report. And it is measurable, verifiable, and constantly improving. We have chosen to build an Integrated Management System that combines clinical quality, patient safety, data protection, environmental responsibility, and organizational governance into a single, coherent framework. Not to collect certificates, but because we believe that a reputable healthcare service must be able to demonstrate—to anyone who asks—how it operates and why it does so in that way.
Institutional Accreditation with the Regional Health Service
Our facilities operate under a system of authorization and accreditation in accordance with Tuscan regional legislation (Regional Law 51/2009 and related implementing regulations).
Accreditation is a five-year commitment, subject to audits and up-to-date structural, organizational, and technological requirements, which certify our ability to provide services on behalf of the Regional Health Service in compliance with standards defined by the Region of Tuscany. This means that every center in the network meets rigorous requirements in terms of space, equipment, professional expertise, clinical protocols, and safety. And that is exactly how we want it to be.
THE MANAGEMENT SYSTEM
A unique architecture, not just a collection of certifications
Our Integrated Management System is designed to ensure consistency, traceability, and continuous improvement across the entire network; it is based on the principles and requirements of the following international standards:
The document that outlines the commitments, objectives, and principles of our Integrated Management System. Signed by management and shared with all employees.
Scarica Quality Policy in the Integrated Management System (PDF)All of our documents
Download the certificates and supporting documents for our Integrated Management System.
SGI Quality Policy
System Document
ISO 9001:2015 Certification
Process Quality
ISO 45001:2023 Certification
Worker Safety
This translates into concrete actions
Standardized operating procedures for every stage of the diagnostic process, from pre-analytical to post-analytical; systematic internal quality controls on all of the laboratory’s analytical lines; participation in External Quality Assessment (EQA) programs, with ongoing comparison against national and international benchmarks; periodic internal audits of every facility in the network, with documented and monitored corrective action plans; up-to-date clinical and operational performance indicators shared with the entire team.
Clinical Governance
Toscana Diagnostica’s clinical governance is the system through which we ensure that every diagnostic decision is appropriate, safe, and consistent with the best available scientific evidence. Every report issued by our network is the result of a controlled process: from the correct identification of the patient to the validation of the result, from the calibration of the instruments to the signature of the responsible professional. There are no shortcuts, because in diagnostics, accuracy is everything.
Why All of This Matters
When you choose Toscana Diagnostica, you’re choosing to protect yourself from errors, delays, and inaccuracies. We guarantee that the results you receive will be accurate, that your data will be secure, and that the staff member who assists you will be trained and dedicated.